Digital transformation is a process that conducts to a journey of socio-technical changes, not just for (1) organizations, but for (2) individuals and (3) geopolitical frameworks. These three dimensions, even though intrinsically linked and embedded as one, has their very own resistance and acceptance to change.
They are not made of the same wood, do not meet the same requirements, and are not driven by the same motivations.
For digital transformation to be more than just a socio-technical change but a driving force leading to tangible socio-economic advantages and progress for the greater good, the question of how well-equipped we are to measure its impact is what makes the difference.
One might see the fear of job loss when faced with digital transformation.
One might see the promises of unprecedented productivity and efficiency at global scale made possible in an increasingly speedy timing.
But it's up to us to put the digital transformation cursor in the right place and not the other way around.