A simple Google search about digital transformation is enough to know that more than 70% of them fail.
While digital technologies have the potential to bring benefit to society, it is essential to successfully undergo one's own digital transformation in order to fulfill any promise that could serve the greater good of society.
The conditions for success have little to do with technology, as they have much, if not everything to do with people.
Making digital transformation an enabler that can serve the greater interest of society starts with working on oneself, for oneself: developing a culture, an environment conducive to people’s growth and learning mindset, enabling them to bring out their best selves, their best ideas, and the opportunity to truly try them all.
The organizations that have the potential to do so are aligned:
From the "Heart," which drives the culture in all its forms of expression: Purpose, Values, Leadership principles.
To their "Mind," for envisioning the appropriate strategy in all its dimensions: Strategic Ambition (medium-term and long-term), Strategic Positioning, Strategic Priorities.
To their "Hands," which enable actions in all aspects of execution: Organization, functional processes, and (digital) Transformation plans.
That is a company that exists to improve the lives of as many people as possible.
That is Google. So we had to sit down and talk about how is « Heart », « Mind » and « Hands » tenets is of any help in fulfilling this promise.